Features

Time Tracking That Techs Actually Use

ConnectWise time tracking is painful, so techs avoid it and revenue disappears. CW Timer is the fast, mobile-first timer that makes logging time as easy as tapping a button.

Core Timer

One Tap. Timer Running.

Start timing on any ticket or charge code instantly. CW Timer supports both CW stopwatch and charge code modes, so it works however your team already operates.

  • Start/stop timers on any CW ticket in one tap
  • Supports both stopwatch and charge code time entry modes
  • Search tickets and charge codes inline
  • Timer persists across sessions — close the tab, reopen, still running
CW Timer
CW Timer main interface showing an active timer on a ConnectWise ticket

Daily Stats

Know Where Your Hours Go

Track billable vs. non-billable time at a glance. The stats bar shows your utilization in real time, and the daily time log keeps a running record of everything logged.

  • Real-time billable and non-billable hour breakdown
  • Utilization percentage updated as you work
  • Daily time entry log with ticket details
  • No more end-of-day guesswork about where time went
CW Timer
CW Timer stats bar showing billable hours, utilization, and daily time entries

Team Visibility

See Your Whole Team in Real Time

Service managers and dispatchers get a live view of who's timing what across the entire team. No more wondering if techs are tracking time.

  • Real-time dashboard of all active timers across the team
  • See which tickets techs are working on right now
  • Free for service managers — no paid seat required
  • Perfect for dispatchers coordinating field work
CW Timer
CW Timer team dashboard showing active timers for multiple technicians

Mobile-First

Built for Techs in the Field

CW Timer is a web app that works on any device with a browser. No app store downloads, no IT deployment headaches. Send your team a link and they're up in seconds.

  • Works on phones, tablets, laptops — any browser
  • No app install or MDM deployment needed
  • Responsive design built for touch-first interaction
  • Bookmark it to your home screen for native-app feel

Any device. Any browser.

No app store. No installs. Just open and start timing.

See It in Action

Start your 14-day free trial and watch your team actually start tracking time. No credit card required.

Start Free Trial