Pricing
Simple, Transparent Pricing
Only time loggers need a paid seat. Admins and service managers are free.
Time Logger
14-day free trial · No credit card required
Start Free Trial- Start/stop timers on any ticket
- CW stopwatch + charge code modes
- Search tickets and charge codes
- Log time from any device
- Real-time utilization stats
- Mobile-first web app
Service Manager
Free
- View team timer activity
- Monitor real-time dashboards
- Perfect for dispatchers & coordinators
Optional Add-on
+Time logging — $15/mo per seat
Admin
Free
- Everything Service Managers get
- Everything Time Loggers get
- Manage team members & invites
- ConnectWise credential setup
- Billing & subscription management
- Toggle time logging for other roles
Optional Add-on
+Time logging — $15/mo per seat
The Math Speaks for Itself
10 techs recovering just 12 minutes/day at $150/hr = $75,000/year in recovered revenue.
That's a 42x return on your CW Timer investment.
Frequently Asked Questions
Is there a setup fee?
No. Connect your ConnectWise instance in two minutes and you’re ready to go.
Do I need to install anything?
CW Timer is a web app. No installs, no app store. Works on any device with a browser.
What happens after the free trial?
After 14 days, you’ll be prompted to subscribe. No auto-charge — your trial simply stops if you don’t subscribe.
Can I add or remove users anytime?
Yes. You’re billed per active user per month. Add or remove users whenever you need to.
Do you offer annual billing?
Not yet, but it’s on the roadmap. For now, it’s simple month-to-month billing.